"Improving our existing automatic bank statement processing in SAP was an important project for our finance department last year. Our expectations for the solution were:
- Solution adapted to our quantity level of transactions, and expandable (esp. SAP S/4HANA-capable)
- German-speaking support with short response times
- Improvement in the rate of no-touch automatic postings from the bank statement
- Completion of routine tasks by the Add-on
- Harmonization of posting procedures
- More security for special or complex posting procedures
We have been working with EBS Workbench for a year now. The support by BPI works excellently.
Despite the special situation that no on-site appointments were possible due to Corona restrictions, the planned go-live date could be kept. Even after that, the support provided by the BPI employees was characterized by fast response times and on-time delivery.
The Add-on allows changes and adjustments to be made by the finance department and implemented independently of IT.
Our expectations were fully met.
The rate of no-touch automatic bookings has increased by from 65.94% to 80.95%.
For bookings that cannot be fully automated, EBS offers numerous options to support the users in the day-to-day work (e.g. use of payment advice data or automatic creation of proposals for more extensive bookings).”
Key user from the finance department, medium-sized company in the food industry*
*)Due to company policy of the customer, name and company cannot be published on this page, but we will be happy to arrange a bilateral contact with the responsible contact person of the customer.