Antje Haddick, IT Business Analyst, Financial Management Services, SCA GmbH – SCA IT Services

"After setting the goal to improve the automation of the electronic bank statement we, as a globally operating company, decided in favor of the solution EBS Workbench by BPI GmbH in 2012. The crucial factors were the innovative concept, the user interface as a one-screen-transaction and the convincing functionality of EBS Workbench. The initial implementation was done together with BPI. A highly professional know-how transfer including user handbook and configuration guide allowed us to do all subsequent rollouts ourselves. BPI’s active support with quick response times was immensely helpful. One of our last rollouts spanned 7 countries and we immediately achieved a match rate of more than 85% for incoming payments. In day-to-day business BPI is very responsive to our suggestions and very often implements them in form of upgrades from which other customers can benefit as well. The Business Support Helpdesk helps to monitor current enquiries. We recommend the solution EBS Workbench as well as the always highly professional, quickly responsive and pleasant cooperation with BPI GmbH. "